Dispatch is 1-2 business days after payment has been received. 

Next day delivery has postcode and area restrictions. Please send us a message before selecting next day delivery to avoid disappointment.

FREE Standard Shipping Can take 2-10 business days for delivery.

Most items are delivered within 2-7 business days.

-Shipping is within the UK only

-No International shipping except through the eBay Global Shipping Program.

-All electrical items come with a UK three pin electrical plug

-No shipping to PO Boxes or Armed forces addresses

Where a tracking number is available, your order will be updated and you will receive an automatic email.

If your shipping address is different to your PayPal address, please add the shipping address to your authorized addresses in your PayPal account. We can only ship to an authorized PayPal address. We do not accept email notifications to change the shipping address.

We offer a 30 Day Return Policy. All items purchased must be returned in the same condition as they were received in. If an item is damaged or defective, a replacement will be issued immediately subject to stock, or a refund will be given within 7 days of the return.  Please contact us through eBay messages for a Return Authorization Number and correct return shipping address.

Besides listing our own stock, we are also a clearing house for major suppliers. This means some items may be sent directly from the supplier.

On occasions we may use a 3rd party to supply our customer?s orders. It is likely that the 3rd parties logo may be on the packaging. Sometimes packaging may bear other companies logos as we re-use boxes to meet our eco-friendly policies. By placing an order, you are agreeing that your delivery information may be shared with our supplier to fulfill your order.

We really appreciate your feedback and would ask that you take a couple of minutes to complete the give feedback link once your transaction is complete as we will do the same for you. We are proud of our feedback and the service we provide to our customers. In the unlikely event that you have any issues or concerns regarding your order, PLEASE contact us directly before you leave feedback. We can always resolve any problems.